Our Privacy Policy

We collect the following types of personal information to process your bookings and enhance your experience:

• Contact information: Name, phone number, email address, and physical address.
• Payment details: We use secure third-party processors to handle payment information, and we do not store your payment details directly on our servers.
• Booking and stay details: Information about your booking dates, preferences, and any special requests you may make.

We use your personal information for the following purposes:

• To process your booking and provide you with our cabin rental services.
• To communicate with you regarding your stay, including confirmations, updates, and reminders.
• To improve our website and services based on customer feedback and interactions.
• To send promotional materials or special offers, but only if you opt-in to receive such communications.

We do not sell, rent, or trade your personal information to third parties. Your data may only be shared with trusted service providers (e.g., booking platforms, payment processors) to facilitate your transactions and stay. These providers are bound by confidentiality agreements and only use your data to perform specific tasks on our behalf.

We take your privacy seriously and use industry-standard encryption and security measures to protect your data. This includes secure servers and encrypted transactions when processing your payments. However, no online data transmission is 100% secure, so we cannot guarantee absolute security.

Our website uses cookies to provide a better browsing experience, analyze site traffic, and remember your preferences. You can modify your cookie preferences through your browser settings.

Our website may contain links to third-party websites, such as external booking platforms or social media sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically.

If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us at:

📧 Email: waldenwoodstn@gmail.com
📞 Phone: (423) 352-7389
📍 Address: 4267 Hwy 25W, La Follette, TN 37766